"Over 90% of our customers have more than one of our machines"

Every machine tool supplier will promise you a high level of service and back-up. However, unless you have dealt with the company before, its only once you have bought that expensive new CNC machine tool that such claims can be put to the test. MATCHMAKER CNC is proud of its record on the service and back-up front.

We have invested heavily in people, equipment and systems over the last few years to ensure that we can provide the service demanded by the manufacturing industry. Matchmaker Director Mike Maskell explains the thinking here…

“We know that today’s customers must have confidence in their suppliers to get them up and running quickly and to solve any problems that may arise in an efficient manner.  Service and backup is equally important , as while a salesman sells the first machine, repeat business is very much down to our follow up performance.”

“The fact that over 90% of our customers have more than one of our machines shows that we do more than most in this respect.”

The Matchmaker CNC Service Department offers the following services:

  • Fast Response to breakdowns and call-outs with factory trained service engineers.
  • Full Servicing of machines with manufacturers original parts.
  • Spare Parts Centre with substantial stock holding.
  • Calibration and Alignments of machine with manufacturer specific test gear.
  • Renishaw QC20 Ballbar Diagnosis to maximise machine potential.
  • Interfacing of Auxiliary Devices eg. Fastems, Swarf Conveyors, Rotary Tables, Pallet Changers etc.
  • Machine Moves, Decommissioning, Installation, Recommissioning.
  • Maintenance Training at Matchmaker’s training school.
  • Machinery Overhaul and Repair

Call 01372 844 990

to book your service or for free technical support

Contact Us

Please leave us a message and we'll get back to you as soon as possible. Alternatively, you can call us on +44 01372 844999.

Not readable? Change text.